Rochdale Borough Council has made it easier for residents to get in touch with them to report some of the common problems that they experience.
There are now more things than ever that you can report or apply for via www.rochdale.gov.ukwithout the need to pick up the phone or visit the council offices - saving residents both time and money.
Councillor Peter Williams, cabinet member for economic development and customer service, said: “Everybody lives such hectic lives nowadays that coming into a council office or spending time on the phone may no longer be an option. So we are making it easier for residents to access more popular services via the website at a time that suits them, so many more issues can be reported, services paid for or applied for online, just by simply completing a simple form, without the need to pick up the phone or visit us.”
There are now more than 20 services available from the council website meaning you can do things such as:
- Report a missed bin;
- Request a bulky waste collection;
- Report littering or fly-tipping;
- Report graffiti;
- Enquire about fostering or adoption;
- Report anti-social behaviour.
Free internet access and a helping hand for those without a home computer is available at any library in the borough. For information about setting up an email account or joining a course at your local library that will help you to get online, visit: www.rochdale.gov.uk/libraries or ring 0845 1212976.
To access forms relating to requesting council services visit www.rochdale.gov.uk
10 Jan 2014